Holzweiler are committed to your right to privacy. This privacy notice contains information about how we process personal data about you. If you have additional questions or require more information about our processing activities, do not hesitate to contact us.
Who we are
The controller is the Holzweiler entity that you have a relationship with: Holzweiler Items AS for all our business and activities, with the exception of Holzweiler Fornebu AS with respect to our shop at Fornebu, and Platz AS for our restaurant in Oslo. In this Privacy Notice, Holzweiler Items AS, Holzweiler Fornebu AS and Platz AS is collectively referred as “Holzweiler”, “we” or “us”.
Who we process personal data about
As part of our business activities, we process personal data about the following individuals:
- Private customers
- Contact persons at our business customers, suppliers and other business partners
- Visitors of this website and our social media profiles
- Individuals who apply for a job with Holzweiler
- Models, influencers and similar individuals that we have a relationship with
We do not knowingly collect personal data from children under the age of 13.
If you are an employee/consultant/freelancer that works for us, you will find information about how we process personal data about you in our internal privacy notice.
How do we use your personal data
The table below lists the personal data that we may typically collect about you, our typical sources for such data, and our legal basis for it.
|Purpose||Types of data||Source||Legal basis|
|To process online orders||Name, e-mail address, phone number, residential address, clothing size and other purchase details (we do not process credit card details, as this is done by a third party)||From you||To perform contracts with you as customer|
|To manage customer accounts||Name, e-mail address and password||From you||The legitimate interest in ensuring a faster purchasing process and a better customer experience|
|To register purchases at our physical stores||Name, phone number and purchase details||From you||The legitimate interest in registering your purchase history|
|To market our products, including sending out newsletters and offers||E-mail address and phone number||From you||Your consent, however we may also rely on our legitimate interest in marketing our products if we have an existing customer relationship with you or your business. You may at any time withdraw your consent and opt-out by using the unsubscribe feature or by contacting us.|
|To respond to requests submitted through our online contact form or chat||Name, e-mail address and any personal information included in the description fields or attachments uploaded||From you||The legitimate interest in following-up on customer requests and other inquiries concerning our business|
|To deal with customer complaints and claimsTo deal with customer complaints and claims||Name, e-mail address and any personal information included in the description fields or attachments uploaded||From you||To comply with our legal obligations under applicable purchase law and the legitimate interest in providing good customer service|
|To manage relationships with models, influencers and similar||Name, e-mail address, phone number, residential address, clothing size and bank account number or invoice details||From you||To perform our contracts, and the legitimate interest in promoting our products and business|
|To manage relationships with business customers, suppliers and other business partners||Name, job position, e-mail address and phone number||From you||The legitimate interest in purchase, sale and business administration|
|To recruit employees||Name, residential address, e-mail address, phone number, CV, application, qualifications and interview notes||From you, from references, from public sources||The legitimate interest in recruiting employees and assessing if you are qualified for the position|
We may also collect or receive other types of data if required to fulfil the purposes listed above.
On a case-by-case basis, we may also use your personal data for certain purposes that are not incompatible with the purpose for which the data was originally collected or received, such as audits, analytics, reporting, innovation, dispute resolution and mergers and acquisitions.
We do not make decisions with legal or similar effects that are fully automated (without human intervention), including profiling of you.
How we share your personal data
We may disclose your personal data with the following categories of recipients, to the extent necessary for the purposes mentioned above:
- To other companies within the Holzweiler group to the extent that this is necessary for internal administrative purposes
- To our suppliers (such as suppliers of website and IT systems) for the purposes mentioned above. We will enter into agreements with relevant suppliers to ensure that they do not process the data for purposes other than as described in this privacy notice
- To authorities and third parties if required by law
- To our advisors and business partners to the extent required to operate our business in a manner common in our industry, which may also include third parties in connection with possible mergers or acquisitions of our business
Transfer of personal data outside the EEA
We may transfer your personal data outside the EEA in certain situations, as some of our suppliers are located in such countries. We will ensure that your data is secured by adopting appropriate safeguards to protect the privacy (such as EU’s Standard Contractual Clauses). We will provide you with further details about such international data transfers upon request. If you want to obtain a copy of the safeguards, please use the contact details below.
How long do we keep your personal data
We keep your personal data as long as necessary for the purposes listed above. Some of the criteria that we use to determine when to delete your data are:
- We store data for as long as required by law, such as storing transactional data about your purchases for five years pursuant to the Norwegian Bookkeeping Act
- We store data based on your consent (such as for sending out newsletters and promotions) until you withdraw your consent (unsubscribe)
- We store data about customers, suppliers, models, influencers and other business partners as long as we have a relationship or an ongoing dialogue with the person or business concerned. We may also need to store the data for further period, e.g. due to complaint and limitation periods
- We store data received in relation to a recruitment process up to 6 months after the recruitment process is completed (but longer if you are hired). We may request the applicant’s consent to store the personal data for a longer period
Your privacy rights
You have several rights as regards the processing of your personal data. Such rights include:
|Information||To receive further information on how we process your personal data|
|Access||To receive a copy of the information we have on you|
|Rectification||To request rectification and completion of the information we have on you|
|Erasure||To request erasure of information if there are no applicable legal grounds for processing such information|
|Restriction||To ask that we restrict the processing of your information|
|Data portability||To ask that your information is transferred to you in a structured, commonly used and machine-readable format|
|Objection||To object to our processing of your personal data. You also have the right to object to being subject to a decision based solely on automated processing|
Please note that these rights are subject to conditions and limitations by law. Please contact us if you would like to exercise your rights or if you would like more information about the conditions/limitations.
If you find that we use your personal data in violation of applicable law, you may file a complaint to the Norwegian data protection authority (Datatilsynet). We encourage you to contact us prior to making such complaint, so that we may consider your objection and clarify any misunderstandings.
Changes to this privacy notice
We may change this privacy notice from time to time when deemed necessary. We will notify you if we make significant changes. You will always find the latest version of our privacy notice on our website www.holzweileroslo.com.
Please feel free to contact us if you have any questions, comments or would like to exercise your rights, including the right to withdraw your consent. We will respond to your inquiry as soon as possible and typically within one month at the latest. You can use the following contact details: Holzweiler Items AS, Lysaker brygge 23-25, 1366 Lysaker, [email protected].
This Privacy Notice was last updated: 2022-04-20